Overall Rating

Constant Contact

As at Nov 1, 2008, Constant Contact has the following features, as listed on their official website:

Email Campaign Creation

• Forward-to-a-friend with subscribe option
• Permission reminder
• Spell check in 12 languages
• Anti-Spam check
• Easy send scheduling
• Anchor Links

• Step-by-step Email Wizard
• One-screen editing / preview
• Drag-and-drop simplicity
• Color and font toolbar
• Text formatting
• Personalization option
• Preview and test your emails

Email Campaign Templates

• Multi-language email template footer
• Automatically generated text version
• Insert images and links option
• Insert Survey link option
• Insert coupon option
• PayPal click-to-buy option
• Amazon ASIN promotion option
• Advanced feature: edit style sheet
• Over 300 customizable templates
• Email newsletter templates
• Email promotions templates
• Email cards templates
• Email event invitation templates
• Holiday & seasonal theme templates
• Industry theme templates
• Basic templates
• Custom template option

Email List Management

• Multi-language email template footer
• Automatically generated text version
• Insert images and links option
• Insert Survey link option
• Insert coupon option
• PayPal click-to-buy option
• Amazon ASIN promotion option
• Advanced feature: edit style sheet
• List import: file or manual
• Microsoft® Outlook® & Outlook Express® Quick Import plug-in
• Create up to 15 custom fields
• Bounce and permission management
• List segmentation functionality
• “Do not mail” list management
• Unsubscribe Comment Box

Image Hosting

• Image resizing
• Host up to 5 images free
• Premium Image Hosting (optional)
• Image library
• Unlimited image folders
• Email campaign usage details
• “Thumbnail” preview

Tracking & Reporting

• Opt-out tracking
• Benchmarking tools
• Real-time tracking
• Summary and detailed reporting
• Open & Click tracking
• Track sent emails
• “Thumbnail” preview

Email Archive Hosting (optional)

• Archive homepage customize options:
• Manage archived emails displayed
• Insert image or logo option
• Header/description text blocks option
• Insert visitor sign-up form option
• Hosted “sent email” archive
• Hosted, customizable archive homepage
• Individual archive email text link
• Clickable archive homepage button

Email Delivery

• Above-average U.S. email inbox delivery
• “Draft,” “send now,” or “schedule” options
• SafeUnsubscribe management
• Unsubscribe comments box
• ISP Relations Team
• Dedicated compliance Team
• Automatic format testing
• Anti-Spam leadership & compliance
• Strong permission-based policies

Website Features

• Visitor sign-up banner, welcome email
• Visitor sign-up daily or weekly report
• “Send page to a friend” link, form, email

• Gift reminder link, form, and email
• “Refer a Friend” banner
• Optional archive homepage button

Coaching and Support

• Free phone, email, chat support
• Personal Communication Consultant
• Daily live product tour
• On-demand, step-by-step tutorials
• Best-practices webinars

Feel free to comment, should you have any experience with Constant Contact: